Refund Policy and Cancellation


Returns

 

  • If you are not 100% satisfied with your purchase our policy lasts 15 days from the date of delivery of the item (in some cases 10 days, depending on product lifespan, the product page refund policy will always depict this for all applicable products). If 15 (10) days have gone by since the, unfortunately we can’t offer you a refund or exchange. If you would like to return or exchange your order within the 15 days of delivery for whatever reason, we're here to help! 

 

  • non-returnable items:
  • Gift cards
  • Some health and personal care items

 

  • There are certain instances where refunds will not be provided. 
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 15 days after delivery.


Refunds 

 

  • We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.


Late or missing refunds 

 

  • If you haven’t received a refund yet, first check your bank account again.
  • Then contact your credit card company, it may take some time before your refund is officially posted.
  • Next contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund yet, please contact us at sales@bodimodi.com


Exchanges 

 

  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@bodimodi.com.



Shipping


To return your product, you should mail your product to:

  • BodiModi LLC
  • 1708 NW 82ND AVE WT10029139
  • DORAL, FL 33126-2366
  • United States
  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.


Questions about the Terms of Service should be sent to us at sales@bodimodi.com.

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